more about me

Tzu-Han (Hannah) Tsao

internship

experience

IBM
Associate Application Consultant
July 2022 - Aug. 2022
  • Led the data analysis process using SQL, Python, Tableau, and MS Excel, analyzing data to enhance development efficiency by 20% for revamping the online banking system of a top-5 bank in Taiwan
  • Collaborated with clients to understand business requirements, effectively translating data insights into system design improvements that boosted customer engagement and shaped strategic project decisions
  • Provided data-driven insights to support cross-functional teams, enhancing collaboration among developers, analysts, and project managers and ensuring seamless project execution

Cathay Financial Holdings
Cloud Technology Intern
July 2021 - Dec. 2021
  • Led a cross-functional cloud migration project for the internal healthcare center, collaborating with finance and operations teams to understand the operational needs, budget constraints, and data requirements
  • Developed optimized cloud migration strategies and a robust data architecture based on a thorough analysis of the current health information systems, ensuring seamless integration with existing systems

education

University of Washington -
Michael G. Foster School of Business
Master of Science in Information Systems
June 2023 - June 2024

National Chengchi University -
College of Commerce
Bachelor of Science in
Management Information Systems
Sept. 2019 - June 2023

leadership

& involvement

Team Leader
Capstone Project - SignLens
July 2021 - Dec. 2022
  • Directed the development of a machine learning-based sign language translator, from conceptualizing to deployment, ensuring adherence to project timelines and achieved a model training accuracy of 95% and a testing accuracy of 86%
  • Designed a robust data architecture and built a PostgreSQL database on MS Azure with over 7,560 sign language entries
  • Won First Place in the International ICT Innovative Services Awards and the departmental project competition

Vice President
Management Information Systems
Student Association
Aug. 2020 - June 2021
  • In charge of event planning and managed budgets of the association totaling $15k+
  • Held 5 student events and 3 career talks with alumni and executives from the IT industry

Volunteer
Chinan Service Group,
National Chengchi University
Sept. 2020 - Feb. 2021
  • Organized an English camp for over 30 elementary school students of an indigenous tribe in Taiwan

learn about my projects